Privacy Policy

Lets Imagine, LLC, doing business as "Inflow" ("Inflow," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our AI-first creative platform ("Service"). By accessing or using our Service, you agree to the terms of this Privacy Policy.

• Account Registration Data: When you create an account, we collect your name, email address, password, company name, and contact information.
• Profile Information: Details you provide in your user profile, such as industry, job title, and design preferences.
• Payment Information: Billing address and payment method details. Payment processing is handled by third-party services compliant with PCI-DSS standards.

• Technical Information: IP address, browser type, device information, operating system, and system configuration.
• Interaction Data: Pages viewed, features used, time spent on the Service, clickstream data, and navigation paths.
• Communications: Messages exchanged within the platform, feedback submissions, and customer support interactions.

• Uploaded Materials: Designs, images, logos, brand assets, and other content you upload to the Service.
• Generated Designs: AI-generated designs and any derivative works created through your use of the Service.

• Cookies: We use session cookies, persistent cookies, and similar tracking technologies to enhance your experience. Cookies help with authentication, remembering preferences, analyzing usage, and marketing.
• Web Beacons and Pixels: Small graphic images or code that collect information about your interactions with the Service.

• AI Design Generation and Personalization: We use your data, including uploaded content and interaction data, to generate designs and personalize your experience using AI algorithms. Your data may be used to train and improve our AI models, ensuring better quality and relevance in the designs we provide.
• Service Delivery: Facilitate project creation, manage your account, and process transactions.

• Administrative Messages: Send account confirmations, updates, security alerts, and notifications.
• Customer Support: Respond to your inquiries, troubleshoot issues, and provide assistance.

• Usage Analysis: Analyze usage patterns to improve functionality, enhance user experience, and develop new features.
• Automated Decision-Making: Utilize AI for automated processes, such as generating design suggestions and optimizing service performance.

• Promotional Communications: Send newsletters, offers, and promotional materials. You may opt out at any time.

• Regulatory Compliance: Comply with legal obligations, resolve disputes, and enforce our agreements.

• Contractual Necessity: Processing is necessary to provide the Service as per our agreement with you.
• Legitimate Interests: For security, analytics, improving our Service, and marketing (where not overridden by your rights).
• Consent: For sending marketing communications and using certain cookies (where required by law).
• Compliance with Legal Obligations: To meet legal and regulatory requirements.

• Data in AI Models: Your data, including uploaded content and interaction data, may be used to train, validate, and improve our AI algorithms. This enhances the quality and relevance of the designs and services we provide.
• Transparency: We strive to ensure that our AI processes are transparent and understandable. Automated decisions may influence the design suggestions you receive, and you have the right to request human intervention or to express your point of view.

• Opt-Out of AI Processing: If you prefer not to have your data used in AI processing for certain purposes, you may contact us at privacy@getinflow.ai. Please note that opting out may affect the functionality and personalization of the Service.

• Payment Processors
• Cloud Hosting Services
• Analytics Providers
• Marketing Partners

• Compliance with Laws: If required by law, regulation, or legal process.
• Protection of Rights: To protect the rights, property, or safety of Inflow, our users, or others.

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and outline your choices.

• Payment Processors
• Cloud Hosting Services
• Analytics Providers
• Marketing Partners

• Compliance with Laws: If required by law, regulation, or legal process.
• Protection of Rights: To protect the rights, property, or safety of Inflow, our users, or others.

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and outline your choices.